Getting Started with Freshping

How can I add/edit a check in Freshping?
What is a Check? In Freshping, a Check refers to the specifications configured to monitor an end-point. Checks can be performed for: HTTP/ HTTPS  ...
Wed, 23 Jun, 2021 at 9:22 AM
How does Freshping confirm if a website is up and how is the website's availability percentage calculated?
Freshping checks if a website is available by pinging it at regular intervals known as polling intervals. The polling interval can be configured while creat...
Mon, 12 Jul, 2021 at 8:50 AM
Why should I monitor my website?
In 90% of businesses, any decision starts with an online search, and hence a website that's active and available is vital.  if your website is down...
Mon, 12 Jul, 2021 at 8:54 AM
How do I interpret Freshping's Response Summary/ Error Summary/ Status codes?
HTTP response codes indicate whether a specific request has been successfully completed. They can be found in your email alerts under 'Error Summary&#...
Mon, 12 Jul, 2021 at 8:54 AM
How can I set/change the Apdex response threshold?
Apdex is a measure of user satisfaction that works by gauging the response time of web applications and services. It is based on a user-set threshold. If th...
Mon, 12 Jul, 2021 at 8:55 AM
How do I change my Check's monitoring location?
From your Freshping account's dashboard, open the Check's menu, represented by three vertically stacked dots. Click 'Edit Check’ to open t...
Mon, 12 Jul, 2021 at 8:58 AM
What are the possible errors I can encounter during monitoring?
There are seven main errors website monitoring errors that can be encountered: Unable to connect to the server  The connection timeout results from t...
Mon, 12 Jul, 2021 at 8:58 AM
How do I upgrade from the free plan to a paid plan?
Freshping’s paid plan is designed to help you scale your monitoring needs as you grow. The paid plans can be accessed from the Freshping account, through t...
Mon, 12 Jul, 2021 at 8:59 AM
Why are my Checks always down even when my website is up?
Freshping Checks are sent from our servers around the world. If you are running a firewall, you will need to whitelist our monitoring servers' IP addre...
Mon, 12 Jul, 2021 at 9:00 AM
How can unsubscribe from email alerts/weekly reports?
To disable check alerts and weekly report emails, you can follow these steps: 1. Click on 'Settings,' represented by the gear icon on the sidebar...
Mon, 12 Jul, 2021 at 9:02 AM