In 90% of businesses, any decision starts with an online search, and hence a website that's active and available is vital.
if your website is down or slow, it will have the following effects on your business:
- Your ROI declines as you spend the same on operations but as the website is down, its conversion rate reduces
- Your customer support platforms are inundated as a result, increasing response time and reducing their credibility
- Website downtime reduces credibility and brings down your search rankings
That’s why it’s important to use a service that keeps a consistent watch on your website's uptime and proactively resolves the issues that may come up.
Website monitoring is only one-half of the path to building trust with customers. You can also proactively inform customers of your website's availability through a status page.
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