Freshping can be integrated with Freshstatus to create and update incidents automatically when an end-point goes down.
What the integration facilitates:
- Auto-update service status in Freshstatus based on Check status in Freshping.
- Create an incident in Freshstatus when Freshping detects an end-point is down (and resolve it when it goes back up).
How to Integrate:
Log in to Freshping > Go to Settings > Account Settings > Copy the API Key
Log in to Freshstatus > Go to Settings > Integration Settings > Freshping Integration > Click on Connect
Enter the Freshping API in the API Key field and Copy the Webhook URL shown and click 'Connect'.
Go to Freshping > Settings > Integrations > Webhook > Click on '+Create Integration' > Paste the Webhook URL and click 'Create'
Now both the tools are connected, but you still need to configure the rules
How to configure rules:
Go to Freshstatus app > Settings > Integration settings > Click on 'Configure rules' in Freshping Integration
Click on '+ Add Rule' to add your rule.
Map the Freshstatus Service with Freshping Check and select the status to which it needs to be updated in Freshstatus.
Additionally, you can also create incidents automatically when the end-point goes down by toggling the 'Create incident' button. Add an incident title and description and a resolution note. Also, choose whether to notify subscribers via email. Click 'Add rule' once all the information has been added.
Likewise, Add rules for all the services that needs to be mapped with Freshping checks. Your Integration is done.
Frequently asked questions:
1. How to edit the rule
You can edit the rule by going to Settings > Integrations > Freshping integration > Click on 'Configure rules' > Click on 3 vertical dots to access the actions menu > Click on 'Edit' > Make the necessary changes and Save.
2. How to delete the rule
You can delete the rule by going to Settings > Integrations > Freshping integration > Click on 'Configure Rules' > Click on the 3 vertical dots corresponding to the check to access the actions menu > Click Delete.
3. How to temporarily disable or turn off the rule
You can temporarily disable or turn off the rule by going to Settings > Integrations > Freshping integration > Click on 'Configure Rules' > Switch the toggle to off
4. How to change API key
You can modify the API key by going to Settings > Integrations > Freshping integration > Click on 'Settings' > Make the necessary changes and Save.
5. How to delete the integration?
You can delete the integration by going to Settings > Integrations > Freshping integration > Click on 'Settings' > Click on 'Delete Integration'