Freshping can be integrated with Freshstatus to create and update incidents automatically when an end-point goes down.
What the integration facilitates:
- Auto-update service status in Freshstatus based on Check status in Freshping.
- Create an incident in Freshstatus when Freshping detects an end-point is down (and resolve it when it goes back up).
How to Integrate:
Step 1:
Log in to Freshping > Go to Settings > Account Settings > Copy the API Key
Step 2:
Log in to Freshstatus > Go to Settings > Integration Settings > Freshping Integration > Click on Connect
Step 3:
Enter the Freshping API in the API Key field and Copy the Webhook URL shown and click 'Connect'.
Step 4:
Go to Freshping > Settings > Integrations > Webhook > Click on '+Create Integration' > Paste the Webhook URL and click 'Create'
Now both the tools are connected, but you still need to configure the rules
How to configure rules:
Step 1:
Go to Freshstatus app > Settings > Integration settings > Click on 'Configure rules' in Freshping Integration
Step 2:
Click on '+ Add Rule' to add your rule.
Step 3:
Map the Freshstatus Service with Freshping Check and select the status to which it needs to be updated in Freshstatus.
Step 4:
Additionally, you can also create incidents automatically when the end-point goes down by toggling the 'Create incident' button. Add an incident title and description and a resolution note. Also, choose whether to notify subscribers via email. Click 'Add rule' once all the information has been added.
Step 5:
Likewise, Add rules for all the services that needs to be mapped with Freshping checks. Your Integration is done.
Frequently asked questions:
1. How to edit the rule
You can edit the rule by going to Settings > Integrations > Freshping integration > Click on 'Configure rules' > Click on 3 vertical dots to access the actions menu > Click on 'Edit' > Make the necessary changes and Save.
2. How to delete the rule
You can delete the rule by going to Settings > Integrations > Freshping integration > Click on 'Configure Rules' > Click on the 3 vertical dots corresponding to the check to access the actions menu > Click Delete.
3. How to temporarily disable or turn off the rule
You can temporarily disable or turn off the rule by going to Settings > Integrations > Freshping integration > Click on 'Configure Rules' > Switch the toggle to off
4. How to change API key
You can modify the API key by going to Settings > Integrations > Freshping integration > Click on 'Settings' > Make the necessary changes and Save.
5. How to delete the integration?
You can delete the integration by going to Settings > Integrations > Freshping integration > Click on 'Settings' > Click on 'Delete Integration'
