Login to Freshping. Go to settings (icon on the left bar) and then to integrations - Click on Freshdesk integration
- Enter the Freshdesk account name
Here’s how you can get your API key for integrating Freshdesk with Freshping.
- Login to your helpdesk account
- Click on your profile picture on the top right corner and select ‘Profile Settings’
- In the sidebar on the right, you’ll find the API key
- Copy and paste this API key in Freshping to authenticate the integration