Login to Freshping. Go to settings (icon on the left bar) and then to integrations - Click on Freshdesk integration

  • Enter the Freshdesk account name

Here’s how you can get your API key for integrating Freshdesk with Freshping.

  • Login to your helpdesk account
  • Click on your profile picture on the top right corner and select ‘Profile Settings’
  • In the sidebar on the right, you’ll find the API key
  • Copy and paste this API key in Freshping to authenticate the integration