• Login to Freshping
  • Go to Settings (gear icon on the left sidebar) and then to Integrations

  • Click on '+Create integration' in the Freshdesk integration section

  • Enter the Freshdesk API key and Domain URL
  • Hit 'Create' to complete the integration

Here’s how to get your Freshdesk API key:

  • Login to your Freshdesk account
  • Click on your profile picture on the top-right corner and select ‘Profile Settings’
  • In the section on the right, you’ll find the API key
  • Copy and paste this API key in Freshping to authenticate the integration